Our promises & Mission

Our promises

Manchester Neuro Physio make the following promises to achieve shared aspirations.

Putting patients first

We promise to put patients first in everything we do. We put each patient's needs at the centre of all decisions and everything we do will be done all in the best interest of the patient. We accept that some people need more help, and that not all goals will be realised, however, we strive to achieve the best possible results for each of our patients in all circumstances.

Respect and dignity

We promise to value each person as an individual, respect their aspirations, beliefs, commitments, and seek to understand their priorities, needs, abilities and limitations. We take what others have to say seriously. We are honest about our point of view and what we can and cannot do.

Improving lives

We promise to strive to improve health and well-being and people's experiences of physiotherapy. We value excellence and professionalism wherever we find it - in the everyday things that make people's lives better as much as in clinical practice, service improvements and innovation.

Commitment to quality

We promise to earn the trust placed in us by insisting on quality and striving to get the basics right every time: safety, confidentiality, good communication, professionalism and, dependable service. We welcome feedback, learn from our mistakes and build on our successes.

Compassion

We promise to respond with kindness to each persons needs, anxieties, pain, and desires. We search for the things we can do, however small, to increase each person's quality of life. We do not wait to be asked, because we care.

Our mission

At Manchester Neuro Physio, we are dedicated to making a difference in the lives of all the patients we come into contact with.

Our mission is to:

• Maximise patient satisfaction throughout the therapy experience.
• Promote an environment where all patients can develop and excel beyond their expectations.
• Ensure that all patients are aware at all times what treatment is available to them, and to help patients access any services that may be available.
• Operate only within the highest standards of regulatory compliance and integrity, not only to meet the requirements of our professions, but because of our beliefs.
• Be leaders and innovators in evidence-based neurological rehabilitation.
• Design highly effective treatment programs that are customised to the individual needs of our patients.
• Continue to explore and develop new techniques, products and treatments that meet the needs of our patients.
• Increase the quality of life and self-esteem of our patients through the achievement of goals
• Limit the impact of degenerative and life-limiting illnesses by helping all patients maintain a better quality of health.
• Empower our patients to achieve their goals, whilst at all times facilitating individual choice.

To book an assessment or for more information please email office@manchesterneurophysio.co.uk call 0161 883 0066 .